403 When Accessing Form from test domain

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#1

I have moved a site from a live domain to a staging domain that will soon become the live domain soon. On the live site there is no issues submitting forms via the API. On the staging site ( http://109.199.114.88/~mikes116/586.716.mwp.accessdomain.com/ ) we continually get a 403 error. With this response:

You don’t have permission to access “http://forms.hubspot.com/uploads/form/v2/######/8baea1cc-b8ca-4c0d-9822-0f084ffb92cb” on this server. Reference #18.c867c917.1487860743.28a19. Could this be due to the odd url string?


#2

Hi @ewistrand

Did you see those 403 errors on the very first request? Or did this happen after testing for a while? Usually these types of errors are temporary and related to our firewall systems detecting unusual traffic.


#3

First time after moving domains.


#4

Had a similar problem submitting from a local dev site in the past. Could it be from the characters in the url?


#5

I’m still looking into this with our IT team, but the most likely issue is the IP address being used for the host instead of a domain. Would it be possible to set up a staging domain for that instead?


#6

Unfortunately I can’t at this time, but if you’re confident that’s the
issue, which I am pretty sure it is I will move forward with moving my
clients domain without testing.