500 Create new portal


I registred a new account a couple of days ago, but since then I havn’t been able to create a new portal. I’m getting a 500 error with the following response.

{“status”:“error”,“message”:“internal error”,“correlationId”:“f1f71674-2514-46dd-b7ae-3af2c5c5ec5c”,“requestId”:“97bc2564-2494-4636-917c-2accd755cdf2”}

Something on my end I’m missing?


Hi @Kaj

Do you have a first name and last name set up for your user in HubSpot? We’re working on a fix for this, but if you don’t have a name set up, adding your first and last name will probably get around that error.