500 status code is returned while calling contact API resource from integration


#1

Hi,

I am using Get Contact by Email API resource in my integration. Integration was working fine nearly a year.

But currently above endpoint is giving 500 status code when it is called through the integration. But direct invocation to the same API resource is working fine.

With this I am attaching screenshots for response payload I am getting and the transport headers.

Could you please help me with this?


#2

Hi @randiS, to troubleshoot effectively, I'll need a bit more information. Would you share:

  1. The full request URL you used, including the method.
  2. The raw request body, including the headers.
  3. The full error you received from HubSpot, including the status code

Thank you!