Account data is not available for API calls for contacts



I’m simply attempting to check for the existence of a contact by email address.


My hapi key is valid, and the email address is valid, i’m actually randomly testing against real contacts, however, no matter the email address passed both calls will always returns the following: “message”:“contact does not exist”

Is there something I need to do in our production account to make it “live” with the API? I’ve looked but I don’t see anything as of yet.