All Refresh Tokens Flagged as Invalid


About two weeks ago all of our refresh tokens for our app were flagged as invalid. Was there a change made to our app? If so, is it possible to undo the change. Our app id is 48628.

On a similar note, is there an endpoint for us to confirm which portals have installed our app?


Hi @cgalaiya,

I’m not aware of any changes made to that app; could you direct message me a refresh token that was invalidated? Generally, refresh tokens are only invalidated when an app is uninstalled from a portal. Additionally, there isn’t currently an endpoint that lists all portals that have installed a particular app; to get that information, you’ll need to get the information on particular refresh tokens: