Any way to export all webhook failures?


#1

We entered an invalid url in the webhooks and ended up with 1000s of failed webhooks. Is there any way we can download these or you guys pass us the records of the failures so we can run these in our system?


#3

Hi @dedupely,

Apologies for the delayed response. The team was out of office for the Thanksgiving holiday.

I'm happy to look into this for you. What is your Hub ID and app ID?


#5

Hi thanks,

The app id is 181023. My hub id 2475825.

This happened for multiple linked users. I'd love it if you could just run all of the failed (without retry) webhook for Nov 18th - 22nd.

Greatly appreciate any help in this matter.


#6

Hey, @dedupely.

Apologies for the delayed response. We wouldn't be able to re-run the failed webhooks, but I'm still looking to confirm whether we could get the export for you.


#7

Hey, @dedupely.

I shared the the file of the errors with you over Dropbox. Please keep in mind this is not something we normally do, though.

Let me know if you have issues accessing it.


#8

Hi, which email did it go to? The @moveelo.net one is no longer in use. I probably should have asked to have it changed. Please send it to [redacted]@dedupe.ly

And also, thanks so much for this. I know this is really going out of your way. Appreciate it!


#9

Hey, @dedupely.

Thanks for clarifying; I had sent it to the moveelo.net address.

I just sent the invite to your dedupe.ly address. Let me know if you get it! I'll redact your email now.


#10

Thank you so much. Do you also have access to change the email on the account? Or should I speak to someone else about that?