APIs & Integrations

cyberjudge
Member

API allcontacts not showing Unsubscribe or Bounce information

SOLVE

Hello,

I have made use of the allcontacts api (https://developers.hubspot.com/docs/methods/contacts/get_contacts) but am having issues figuring out how to get Bounce counts and subscription status (unsubscribe status). Anybody able to provide information to get this information. I know it can be done for a single contact using the get_status(https://developers.hubspot.com/docs/methods/email/get_status) but I essentially need to do this for All contacts and have not found a way to do this.

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1 Accepted solution
IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

API allcontacts not showing Unsubscribe or Bounce information

SOLVE

Hi @cyberjudge,

Per David's comment in this post

— there is no "all contacts" version of this endpoint, but you can include properties like hs_email_bounce, hs_email_optout, and hs_email_optout_[subscription id] in Get all contacts requests and it should return values if they exist. I just confirmed this behavior in my own portal.

Isaac Takushi

Associate Certification Manager

View solution in original post

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1 Reply 1
IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

API allcontacts not showing Unsubscribe or Bounce information

SOLVE

Hi @cyberjudge,

Per David's comment in this post

— there is no "all contacts" version of this endpoint, but you can include properties like hs_email_bounce, hs_email_optout, and hs_email_optout_[subscription id] in Get all contacts requests and it should return values if they exist. I just confirmed this behavior in my own portal.

Isaac Takushi

Associate Certification Manager
0 Upvotes