APIs & Integrations

tryinteract
Member

API Contact Add to List returning new contact as invalid

Hi there! I have a customer who has connected our HubSpot integration and the call to create a new contact is successful and returns a VID after creation. The successive call to add the new contact to a list fails and the body is as follows:

{ updated: [],
discarded: [],
invalidVids: [ 55401 ],
invalidEmails: [] }

Any idea what settings this could be? List settings? Contact settings? Or what could constitute a brand new contact as being listed as invalid?

Thanks in advance!

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IsaacTakushi
HubSpot Employee
HubSpot Employee

API Contact Add to List returning new contact as invalid

Hi @tryinteract,

Happy to help. To troubleshoot effectively, though, I'll need a bit more information. Would you share:

  1. The full request URL you used, including the method.
  2. The raw request body, including the headers.
  3. The full error you received from HubSpot, including the status code.

Isaac Takushi

Associate Certification Manager
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