APIs & Integrations

Not applicable

API for accessing and creating inbox/conversations

SOLVE

Hello!

Is there an API available (or planned) for reading/writing to inbox conversations?

Thanks,
Anton

1 Accepted solution
IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

API for accessing and creating inbox/conversations

SOLVE

To update this thread, the conversations inbox is still not accessible via API.

 

This feature request appears to be most relevant to these types of use cases, however. I recommend upvoting the idea and commenting with your specific use case to share feedback with our product team.

Isaac Takushi

Associate Certification Manager

View solution in original post

0 Upvotes
4 Replies 4
azakharchenko
Member

API for accessing and creating inbox/conversations

SOLVE

Is there any changes/updates or plans?

0 Upvotes
dennisedson
HubSpot Product Team
HubSpot Product Team

API for accessing and creating inbox/conversations

SOLVE

@azakharchenko 

Per @IsaacTakushi suggestion, that idea is the best bet for this being implemented.  If you click over to the idea, it appears that it is being reviewed.  😃

0 Upvotes
Derek_Gervais
HubSpot Alumni
HubSpot Alumni

API for accessing and creating inbox/conversations

SOLVE

Hi @Anton_Litvinenko,

There isn't currently an API to read/write to inbox conversations. I'm not aware of any plans to add this functionality, but I can definitely understand the use case. If you have the inclination, I would encourage you to check out the Ideas Forum on the HubSpot Community. There, you can create a post including your use case that product and other customers can see. You can also subscribe to our changelog to stay up-to-date with updates and new functionality.

0 Upvotes
IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

API for accessing and creating inbox/conversations

SOLVE

To update this thread, the conversations inbox is still not accessible via API.

 

This feature request appears to be most relevant to these types of use cases, however. I recommend upvoting the idea and commenting with your specific use case to share feedback with our product team.

Isaac Takushi

Associate Certification Manager
0 Upvotes