Jun 19, 202010:35 AM - edited Jun 19, 202010:39 AM
HubSpot Employee
API for accessing and creating inbox/conversations
SOLVE
To update this thread, the conversations inbox is still not accessible via API.
This feature request appears to be most relevant to these types of use cases, however. I recommend upvoting the idea and commenting with your specific use case to share feedback with our product team.
Per @IsaacTakushi suggestion, that idea is the best bet for this being implemented. If you click over to the idea, it appears that it is being reviewed. 😃
There isn't currently an API to read/write to inbox conversations. I'm not aware of any plans to add this functionality, but I can definitely understand the use case. If you have the inclination, I would encourage you to check out the Ideas Forum on the HubSpot Community. There, you can create a post including your use case that product and other customers can see. You can also subscribe to our changelog to stay up-to-date with updates and new functionality.
Jun 19, 202010:35 AM - edited Jun 19, 202010:39 AM
HubSpot Employee
API for accessing and creating inbox/conversations
SOLVE
To update this thread, the conversations inbox is still not accessible via API.
This feature request appears to be most relevant to these types of use cases, however. I recommend upvoting the idea and commenting with your specific use case to share feedback with our product team.