API Not working. Does not have proper permission


#1

hi

i got this error when im trying to integrate your form with my wordpress plugin.

the collected form is working.
my site is https://autovacbot.com

This hapikey (XXXXXXX-c439-462f-XXXX-0a43bf8f29c3) does not have proper permissions! (requires any of [contacts-lists-access, contacts-lists-read])

Im on the free CRM. i have already checked the community page but none resolves my issue.

please help


#2

Hi @autovacbot,

This error almost always means you're using the wrong API key. You need to use the API key from the Marketing/CRM portal you're referencing, not the API key from your developer portal. The following Knowledge Base article has some more details on grabbing the correct API key: