We have a great partnership with Booking.com. They have an application called Booking suite which hoteliers use for their property management system. Within that system hoteliers can directly choose for us for channel management service. See it as an extranet where the user clicks on a tile and is redirected to a SmartHOTEL landing page to request the software (http://content.smarthotel.nl/smart-channel-manager)
Long story short, BookingSuite is requesting information from us when a lead fills out the form, lead is being closed and/or lost. Via API endpoints. The visitor gets a product instance ID via bookingsuite extranet. So I thought a Webhook in a workflow is our answer. But sadly it’s too limited for this, since the webhook options include only one static url and that’s it.
Sorry for the long post, I am not that acquainted with API/webhooks etc. I hope some one can help us in the right direction.
Have a great day!