We are a cloud based help desk solution looking to add an integration between our solution and Hubspot CRM.
We are looking at hopefully having the ability to “attach” support tickets to new or existing contacts within Hubspot. We’ve reviewed the API but can’t seem to find the ability.
The use case is this: As a salesperson using Hubspot CRM, we would find it useful to know if our current, and more importantly potential new customer are having any support related matters. Having the ability for our support help desk solution to automatically push tickets to a contact in Hubspot would be very valuable.
Anyone have any idea if this is possible (maybe using the Form API) ?