Okay, I talked with our marketing/sales guy and looked around a bit and I now believe that we do not have a marketing plan–CRM only for now.
I’m getting mixed messages. Some sources are saying that only marketing plans have forms. Other sources are saying that the API works for all services and is free. So I guess what that means is that I should use the API to create and manage a form?
Maybe you can help me better if I back up and tell the story. Basically, we had an email that we would forward to CRM to enter contacts. It sounds like your system started filtering that email as though it were spam and so the contacts stopped getting added. Our marketing/sales guy called hubspot about it and they suggested that we send in the info using the form API instead of an email. That’s easy enough – the emails are automatic responses to forms being filled out on our app anyway and I can easily add an API call. Following the guide the sent a link to, I got onto hubspot under our account, looked around, and couldn’t see a way to add a form. I added a developer account. Now I see a way to create a form using the API, but for some reason my developer account is seperate from the corporate CRM account and I don’t know how to tie a form back to corporate.