I create one email template. In that email template i place one CTA button. now i send email to my contacts. once any contact click on CTA button from email I want to update that contact detail.so i think for update of detail from click of CTA button in mail i need to call API. Can you please help me to call API on that CTA button ?
That said, it is not possible to set up this kind of logic with internal HubSpot emails. There are two main issues:
API calls cannot be triggered by a user clicking a CTA in an internal email.
When users open and click links in internal emails, they act as contacts, so it's not possible to check the values of a different contact.
Unfortunately, the default HubSpot tools do not support the use case you described.
The closest thing I can think of is to use workflow logic to sort and rotate contacts to different owners. See the Rotate objects to multiple owners section of this article.
That said, it is not possible to set up this kind of logic with internal HubSpot emails. There are two main issues:
API calls cannot be triggered by a user clicking a CTA in an internal email.
When users open and click links in internal emails, they act as contacts, so it's not possible to check the values of a different contact.
Unfortunately, the default HubSpot tools do not support the use case you described.
The closest thing I can think of is to use workflow logic to sort and rotate contacts to different owners. See the Rotate objects to multiple owners section of this article.