Call Engagements and reporting



We are successfully pushing Engagements of the call type but none of the data appears in the reporting.

Is there an additional api call we need to make to make sure the CALL engagements update reporting as wel?


Does anybody have some insight here? Or perhaps the question is too vague?


Hi @Keith_Muenze,

Can you direct message me a link to an example of a call-type engagement that’s not appearing in your call reporting?


sent you a message yesterday. Let me know if you have any other questions.