Hi I am using Call Rail to have call-ins automatically added into the Hubspot CRM.
When they are added to Hubspot the lead only has a phone number. So the receptionist must ask for first name, last name, email, etc.
Problem is when the phone call comes in, the lead doesn’t populate until a few minutes later.
I called Call Rail and they notified me Hubspot must provide me with a webhook, specifically a pre-call web hook to solve this problem and have call-in leads populated instantly to be filled in by the receptionist.
Can you provide me with a pre-call webhook?
Looking forward to assistance.