Call to action: Start chat

[michielagterber]

Hi all,

Sorry it this is posted in the wrong category. I am looking for way to have my a href button open up the hubspot chat module. Is there a way to get this working? I have the normal chat implementation with the hubspot embed code.

Thanks in advance,
Michiel

[michielagterber]

Maybe it is a good idea to add an ID to the iframe tag so you can use that to trigger a document source change in the href. That way you can manipulate the open=false state to true.

[michielagterber]

@pmanca That’s too bad. Where can I suggest this feature?

[3PETE]

@michielagterberg
You can suggest the feature at

https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

[PatrykJ]

community.hubspot.com – 30 Jan 18

Possibility to open the chat window by using custom button/js

It could be nice to have a possibility to open/expand the chat window by clicking on a custom button. Plenty of people would like to have (and need) this option.   You can also see this topic:...

[michielagterber]

Hi @pmanca,

I don’t have a launch button at the moment because the site runs without a CMS. I am wondering if there is a way to actually have a launch button on the site? Is there a code i can add to the button to launch the chat function?

Thanks in advance,
Michiel Agterberg

[3PETE]

@michielagterberg No there is not, you can only use the default one that comes with the HubSpot embed code.

[3PETE]

@michielagterberg There isn’t a way to change the launch button of the chat at this time.