APIs & Integrations

Shamash
Contributor | Gold Partner
Contributor | Gold Partner

Clear or mark sync errors as resolved

Is it somehow possible to clear or mark sync errors as resolved to prevent them from showing up every time we use the Get sync errors endpoint?

3 Replies 3
Derek_Gervais
HubSpot Alumni
HubSpot Alumni

Clear or mark sync errors as resolved

Hi @shamash,

Sync errors are considered 'resolved' when the crm object in question successfully syncs, but otherwise it's not possible to clear or otherwise resolve sync errors. I can understand the desire to do so, however; can you give me any examples of which errors you'd like to clear/resolve and why?

https://developers.hubspot.com/docs/methods/ecomm-bridge/ecomm-bridge-overview#sync-errors

0 Upvotes
Shamash
Contributor | Gold Partner
Contributor | Gold Partner

Clear or mark sync errors as resolved

Thanks! Well, we got some errors during the development phase and currently we haven't implemented the possiblity to resend the deals or line items, so errors will be stuck forever

— Shamash

0 Upvotes
NickMontagu
Member

Clear or mark sync errors as resolved

@shamash

Don't know if this helps or not but you could add an offset to the query so these don't get returned?

offset integer 0 The index of the first error to be returned|

0 Upvotes