APIs & Integrations

Not applicable

Click to call API

Hi
Do we have any API to integrate Click to call for in CRM. we have our provider API, how can i integrate...Hope you will do the needful...thanks in advance.

0 Upvotes
7 Replies 7
IsaacTakushi
HubSpot Employee
HubSpot Employee

Click to call API

Hi @satheesh and @Anders_Iversen,

HubSpot recently unveiled a Calling API beta, which Aircall currently uses. Check out this product update.

At the bottom, it says to fill out this form if you're a developer who’s interested in getting access to the Calling API.

Isaac Takushi

Associate Certification Manager
Anders_Iversen
Participant

Click to call API

I filled out the form a while back, but haven't heard anything from you.

We are at a point where either we get access to the new API or we start developing a browser extension to do the job - access to the API would be preferable.

Thanks for any and all help in advance!

0 Upvotes
JustCall_Tech
Member

Click to call API

Hey guys,

We have filled the form a while back and haven't heard back from your team regarding next set of instructions on how to integrate our own app with Hubspout using the new APIs.

0 Upvotes
Derek_Gervais
HubSpot Alumni
HubSpot Alumni

Click to call API

Hi @satheesh,

It's definitely possible to build an integration, but the exact APIs you'll need to use depends heavily on what the integration will do. The Engagements API will allow you to create Calls on contact's timeline, and the Contacts API will allow you to update contact properties and/or create contacts. Contact properties can't be clickable links, so for your click-to-call functionality you'd probably want to build a browser extension or something similar.

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Derek_Gervais
HubSpot Alumni
HubSpot Alumni

Click to call API

Hi @satheesh,

Just to make sure that we're on the same page, are you looking to integrate a 3rd party calling service with the HubSpot CRM? By click to call, are you referring to being able to call contacts in HubSpot using this service? I know there are some 3rd party services that use a Google Chrome browser extension to put a click to call button near phone numbers (this functionality works in the HubSpot CRM). Additionally, you could use the HubSpot calling feature:

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Not applicable

Click to call API

Hi,

Actually, we are VoIP service providers so we would like to integrate with
your crm. Our clients are using your crm, they requested us to integrate in
ur CRM. Is there any possibility to integrate.

0 Upvotes
Anders_Iversen
Participant

Click to call API

Hi @satheesh,
Did you find a way to make a click to call function, and can you share any details if you did?
Thanks in advance!

0 Upvotes