Hi,
We have a process doing several calls (5 seconds sleep between each call).
The process began on 26 JAN 19:30 GMT and is scheduled to run every 15 minutes.
This Tuesday 07 FEB at 23:59 GMT we began receiving the following connectivity error for almost 10 hours.
GET /deals/v1/deal/recent/modified?count=500&since=1486508520000 HTTP/1.1
A Web Service request has detected a SOCKET error whilst invoking a web service located at
host api.hubapi.com, on port 443, on path /deals/v1/deal/recent/modified?count=500&since=1486508520000.
An error occurred whilst performing an SSL socket operation connect
javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
Could it be that our system was blocked by your application firewall?
As you automatically block any unusual traffic … requests are for the same page coming from a single source.
The issue was solved by stop & start of our process, but we don’t see any connectivity problem on our side.
Hi David,
I believe you have found a solution to this problem by now.
I am also getting same error. Please help me resolving it. I am trying to get a solution since a week but no luck.
Waiting for your response!!!
This would not be caused by any block by our application firewall, since in those cases you would still be able to connect but would receive a 403 response.
Do you have any more details on the specific problem with the handshake?
.png "HubSpot Employee"){kind=icon}
