ConnectionError: 'Connection aborted.', 104, 'ECONNRESET'


#1

Hello,

I use the Hubspot API in developpement and production and I have issues with the Hubspot connection.

Many times I can’t really contact Hubspot API because of HTTP exception :
ConnectionError: ('Connection aborted.', error("(104, 'ECONNRESET')",))

We use few other HTTP API and we do not have the same issues.

Can you help me with it ?

Best.


#2

Hi @Remy_Turpin

What endpoint are you seeing that with? Are you seeing that with all requests or just intermittently? Any other details that you can share about a specific request you saw that with?


#3

Hi,

Thank’s for answering me.

We actually catch this problem on endpoints:

  • A get request on "/contacts/v1/contact/email/[EMAIL]/profile"
  • A post request on "/contacts/v1/contact/createOrUpdate/email/[EMAIL]"

We have this error by intermittence but too often.

This seems to be a low level error.

For examples we receives issues at (UTC):
‘2017-05-22 10:16:08,235’
‘2017-05-22 08:27:12,765’
‘2017-05-22 07:41:10,365’

Thank’s for your time.
Rémy Turpin.