Hi, I have the hubspot tracking code installed on my site, and I’m trying to use the tracking code API to create and update contacts. First, I call ‘identify’ with some custom properties and an ‘email’ property, then call ‘trackEvent’ to make sure that identifying info is synced over to Hubspot. Some new contacts are appearing, but none of the tests accounts I create show up. Any idea what’s preventing some contacts from being created?
Some things I’ve tested already:
- turning off adblock
- trying in incognito and on different devices
- using different email domains
I can provide specific emails that aren’t showing up if that’s helpful!