Custom webhook on engagement creation


#1

Hi everyone! Is it an option to create webhook on engagement creation? I would like to notify external API about new call in Hubspot. If not how could I get information about new engagement creation? Should contact property modify webhook handle that situation?

Thank's!


#2

Hi @pietrakkk,

It's not currently possible to subscribe to engagement notifications (creations, deletions, or updates). You'd need to use a workaround, like potentially polling the 'Get recent engagements' endpoint to find recent calls, or something similar. I can understand your use case, however; if you have the inclination, I would encourage you to check out the Ideas Forum on the HubSpot Community. There, you can create a post including your use case that product and other customers can see.