Deal amount not the same as seen in Hubspot


#1

Our sales team has been manually entering deal amount in Hubspot, and it shows up in Hubspot system. However, the amount does not show up for my api pull. Can anyone explain why?

https://api.hubapi.com/deals/v1/deal/paged?properties=amount


#2

Even when I pull for most recent deals:

https://api.hubapi.com/deals/v1/deal/recent/created?count=500

, the amount shown is different/missing than the ones entered in UI. What are the possible reasons for this?


#3

Hey @tainks,

When I run those calls against my own portal I am getting the amount property back as expected. Would you be able to share your portal ID and the response body that you are getting back from HubSpot so I could look into it further?

-Zack


#4

Hi Zack,

Thank you for your response. Can I use a different example for troubleshooting purpose, one which I suspect has the same underlying issue.

The number of won deals is far fewer from the api than what is recorded/entered in Hubspot. My Hub ID is 2701267. Appreciate if you can help look into this.


#5

Hi @tainks,

Sorry for taking so long to get back to you. I just tested against your portal and got the exact same number of deals that are won via the API as I saw in the UI.

If you are still seeing this issue, could you direct message me with the number of won deals you are seeing and the filtering criteria you are using in your code?

-Zack