I am using the DiscoverOrg webhook integration with HS CRM. I am an admin for both products and was able to set up HS as a CRM within DO and can seamlessly transfer contacts from DO to HS on my account.
When I attempted to set up the same thing on a teammate's account, I am receiving an error when I attempt to authorize HS on her DO account. It bounces me to her HS account and serves this error -
I reached out to DO support and they stated this was the problem -
I've seen this error message before. it's when Hubspot isn't connecting the API to that specific user. The only way to resolve the problem is to reach out to Hubspot Support.
Any advice on how to resolve? Please let me know if I can provide any more info. Thanks!