Does an email sent by HubSpot CRM appear in Email Events API


#1

Here’s the scenario: Imagine a HubSpot CRM user sends a simple email to a contact from either the contact’s record or the associated company record. Just like this.

Will this email appear in the events returned by the Get email events endpoint (https://developers.hubspot.com/docs/methods/email/get_events) if the API is called with the contact’s email address in the recipient parameter?

I’m not seeing consistent results.


#2

@johnpkennedy That email events API returns events about Marketing emails. Sales emails would be pulled out through the Engagements API. To answer your use case specifically I would look in the engagements API for those emails.