Hi all, I have a client that is trying to use personalization tokens within a link of code that will trigger a workflow from their internal email system to log into their client portal once the link is clicked. The steps are we send an email through hubspot w/ the link, the user clicks the link, due to the tracking/email token within the link the client’s portal gets a notification for that said email address and grants it access w/ a username and password to log into the portal.
I have tried working this through tech support but there is something missing and im not sure where the breakdown is. Please see the link of code, then the adjusted version w/ email token. Then see what info the client is getting back, vs what is desired that he get back. Any insight into this would be helpful. THANKS!
You can’t include a personalization token in a link within the email tool. The breakdown is the order of compilation on the front end of the email. HubL gets compiled last after normal HTML and you would end up with a literal string of “CONTACT.EMAIL” in the link. At the moment the HubSpot email platform does not support having variables within links.