Embedding HubSpot ChatFeature Returns Error 414


#1

Hello I am trying to embed a chat feature in my website but it returns 414 using a paid account. I tried to make a free account and embedded the chat feature and it works. Any ideas?

This is the return params os the api

{"status":"error","message":"Referer or X-HubSpot-Messages-Uri header not present","correlationId":"0a0a9522-7478-4eb3-9f75-0d9bdb0666ee","requestId":"c28f13635a9a38e5638379638891d60d"}


#3

Welcome, @Kwen_Isidro!

414 errors generally indicate that the request URI is too long. I would like to compare the two accounts' embed codes. Could you share links to both account's chat tools?