I've created a few engagements through your engagement API within our portal which are then associated with the Deal record. The engagement is created using a customer app.
These engagements have previously shown but today are no longer showing and all engements previously created by the API are no longer showing.
Through monitoring I can see that API usage is reporting as successfully creating the engagement with the 'PUT' function.
Any reason why this would suddenly stop working with no changes to the application? Secondly, the application contains no update or delete so why historic engagements created by the application would no longer show?