POST:
Body
{"properties":[{"property":"email","value":"larisbrandes@gmail.com"}]}
{"properties":[{"property":"email","value":"Duda.castro1997@gmail.com"}]}
ERROR:
{
"status": "error",
"message": "{"status":"error","message":"found 501 linked vids with a limit of 500","correlationId":"64e988c3-18cf-4416-9c7e-dabdf553593b","requestId":"9b5041ee-8928-4e4b-8502-a87fea9db2c6"}",
"correlationId": "64e988c3-18cf-4416-9c7e-dabdf553593b",
"requestId": "0194ec302b83901eb8e932a85a4b1c4e"
}
You should now be able to update these contacts via this endpoint. Please let me know if you continue to encounter the "found 501 linked vids with a limit of 500" error.
The team has just cleared out the old identites of the deleted contact I mentioned. You should now be able to create contact records with the email addresses above.
Please do not include your API key in examples. This is a public forum and anyone with your API key has access to all of your account's data. I have edited your post and removed the key.
The solution I cited only applied to those two emails. The email you just included is different, so I will have to look into this separately.
You should now be able to update these contacts via this endpoint. Please let me know if you continue to encounter the "found 501 linked vids with a limit of 500" error.
I will look into this contact, but as I mentioned back in January, this issue usually indicates some runaway process that associates multiple vids to the same record. Identities are likely being associated with these contacts with the identify function.
Please investigate this behavior in your code. I won't be able to keep handling these as one-off issues as they come up.
The integrations that we do is with your api that has this failure and let this problem happen, I need to know then what we have to do to correct this problem.
Correct, @Paulo_Ricardo_Figuei, but their email addresses are currently associated with a deleted contact. I'm trying to figure out a way to free up those email addresses so you can create new contacts with them. Thanks for your continued patience!
That error basically indicates that the contact record you are attempting to update already has too many visitor identities associated with it. This generally indicates some runaway process that has associated too many vids to the same record.
What is your Hub ID? I'd like to take a closer look at those contact records.