I am trying to upload a video on to a lead page (mp4) and I keep getting an error. Below is the message from support as they think I can get the help here that I need. Thanks in advance.
"I can see the error displayed by looking in the console when the video fails to upload (right click on the screen -> click Inspect -> click the console tab). The error says:
"No 'Access-Control-Allow-Origin' header is present on the requested resource Origin 'https://app.hubspot.com' is therefore not allowed access. The response had HTTP status code 413."
It appears to be a permissions error, which leads me to believe something in the video's header is preventing it from successfully uploading. We can upload other videos successfully to your portal, so this is specific to this video/video file type, or the platform you are uploading it from.
Working with a developer or posting to our Developers forum for may be your best resource moving forward, since the video is causing an issue vs what I can troubleshoot with HubSpot's tools. We have a support force that monitors the Developer forum, and they may better be able to assist."