Error while Integration hubspot with leads thrive


#1

Hello,

I am trying to integrate hubspot with leads thrive for our website popup but when I add hubspot api there I am getting this error message

"The connection didn't work.
Error message: Could not connect to HubSpot using the provided key (API call error: Unauthorized)"

Please assist

Regards


#2

Hi @Harris_Arshad,

I'm not familiar with how the Thrive integration manages access to HubSpot, so you'll need to reach out to Thrive's support. If through working with them you're able to identify an issue with the HubSpot API, feel free to come back here with some specific details and I'd be more than happy to investigate with you!