Our client is currently integrated with our app, which uses a custom timeline event with a custom property to display a chat log on a contact’s timeline.
We’ve recently discovered the log is no longer displaying on the timeline, and all previous timeline events now have the custom property ommitted. I’m aware that detail template changes are retroactive, so I’m thinking something changed on the Hubspot side so the template no longer displays our custom property.
All new and previous timeline events now display only
Log:, the property is no longer being printed.
Any help would be appreciated!