Having real trouble looking up users by their UTK.
It's my expectation that sending someone an email from the CRM containing a tracked link to a page containing the HubSpot tracking code will produce a token that we can then use to locate the original user.
I've tried this on several machines / users and am never able to get the correct user back from the "Get a contact by user token" endpoint after providing it the value of window.__hsUserToken. The API always recognizes the token but consistently returns "is-contact": false indicating the tracking code has created a new guest identity (?).
The page in question is hosted on Squarespace.
What in the world am I doing wrong?