APIs & Integrations

daveb1
Member | Partner
Member | Partner

Forms API not accepting HAPI key

SOLVE

We have started receiving errors from the Hubpot API when trying to fetch a form using this endpoint:
https://api.hubapi.com/forms/v2/forms/

The error returned is: "This endpoint does not accept EXTERNAL hapikeys, and has no special allowances for this hapikey"

Even trying the demo link in the documentation gives the same error so it doesn't seem like it's a key issue

https://api.hubapi.com/forms/v2/forms/1eae3941-9ce8-411d-8b91-87a92c0c9d5c/?hapikey=demo

Any ideas?

1 Accepted solution
IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

Forms API not accepting HAPI key

SOLVE

Hey, all.

The forms team just pushed a fix which should be in production. Can you confirm whether the issue has been resolved?

Isaac Takushi

Associate Certification Manager

View solution in original post

8 Replies 8
IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

Forms API not accepting HAPI key

SOLVE

Hey, all.

The forms team just pushed a fix which should be in production. Can you confirm whether the issue has been resolved?

Isaac Takushi

Associate Certification Manager
mwhelan
Member

Forms API not accepting HAPI key

SOLVE

Everything is working as expected now. Thanks!

alex90
Member

Forms API not accepting HAPI key

SOLVE

Solved the issue for us! Great! Thanks!

alex90
Member

Forms API not accepting HAPI key

SOLVE

We are experiencing the same issue, but not getting the forms at all. Hubspot ID is 2266771.

0 Upvotes
IsaacTakushi
HubSpot Employee
HubSpot Employee

Forms API not accepting HAPI key

SOLVE

Thanks for reaching out, @daveb, @mwhelan, and @jeffnappi.

I've been able to reproduce this behavior with my own external API key.

The same key works for other endpoints like Get all forms and Get contact by ID. Can you confirm whether this is the case for you all?

Please share your Hub IDs as well so that I can record the impact of the issue.

Isaac Takushi

Associate Certification Manager
0 Upvotes
mwhelan
Member

Forms API not accepting HAPI key

SOLVE

@Isaac_Takushi Yes, I can confirm that getting all forms still works for us. Our Hub ID is 106921.

0 Upvotes
jeffnappi
Participant

Forms API not accepting HAPI key

SOLVE

We are also experiencing this issue.

0 Upvotes
mwhelan
Member

Forms API not accepting HAPI key

SOLVE

We are experiencing the exact same issue with our account. Any help would be greatly appreciated.