Usertokens are randomly generated when a visitor first hits your site, so there won’t be any data for a usertoken until it has data that’s been logged and processed by the HubSpot analytics system. Also, get a contact record for a usertoken until something associates the usertoken with a specific contact (a form submission is the most common way for that association to happen).
until it has data that’s been logged and processed by the HubSpot analytics system
…mean?
Are you saying that a cookie id isn’t always linked to a contact record? In that case, the cookie id I used would have been related to a user as I have been logged through a contact form for many months.