How create a Note engagement in Hubspot Marketing?

[dsantos]

Hi everyone!
I need to know, is it possible create a note in Hubspot Marketig. Actually, I got it. Resquest’s response show me success. But in Hubspot Marketing portal, I can’t find this information. I can see Contact only. How can I proceed?

[Dadams]

Hi @Diego_Santos

There are a few reasons you may not see the engagements. First, you’ll need to make sure that the CRM is enabled for hte portal, since engagements count as Sales events.

knowledge.hubspot.com

What settings do I need to enable in the Marketing product to get started with...

Navigate to Account Menu > Explore products & add-ons to enable the HubSpot CRM through your Marketing account.

If you have enabled the CRM but still aren’t seeing the engagements, check the timestamp you’re using. The timestamp must use milliseconds, so if you were using seconds you’d need to scroll down to 1970 to see the event.