I am running into an issue with new trial account signups on my website tracking previous cookie history. When a user comes to my site and completes this custom form we activate > redirect them into our application. When the user signs up we create a new contact record in Hubspot, but we are not pulling over or correctly capturing the cookie information from the user.
All of my new leads / signups original source is showing as ‘direct traffic or offline’
Has anyone else run into this issue? Any help would be appreciated. Thanks,