How to export contact timeline events?


#22

Hey, @deepak_b.

Apologies, I may have misunderstood your original question. You asked:

Is it possible in any way to be able to move view-only contact records like no. of marketing emails opened, no. of sessions, etc.?

While it is not possible to transfer these values to a different account and make the new account combine or use historical values (e.g. import a contact with 6 page views and the next time they visit, raise the count to 7), you can export these read-only property values and import them into a custom contact property in the new account.

For example, let's say a contact has a value of 10 for the Marketing emails clicked property. You cannot export this value and overwrite the new account's Marketing emails clicked value, but you can create a custom contact property with the name Historical marketing emails clicked and fill it with the value 10 for that contact.


#23

Yeah I've been told this and we'll be doing this but ideally wanted contact timelines moved exactly. Thanks for the help.


#24

Sure thing, @deepak_b. Sorry that isn't possible.