APIs & Integrations

Reddy
Participant | Gold Partner
Participant | Gold Partner

How to retrieve the session ID and contact's email address based on their form submission. Client want to track engagement based on Session ID and email address. Did anyone implement this using Forms API

SOLVE

!

Once the user submitted the form how can we get session id and Email id submitted in the form so we track the event or activity of user in the demo page if he/she played Sample voice or uploaded the file

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1 Accepted solution
IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

How to retrieve the session ID and contact's email address based on their form submission. Client want to track engagement based on Session ID and email address. Did anyone implement this using Forms API

SOLVE

Hi @reddy,

Does your client have a HubSpot account? If so, the tracking code should be used to track visitor actions on their website.

You can also track custom events with the Tracking Code API, however the Forms API alone cannot be used to track what you have described.

Isaac Takushi

Associate Certification Manager

View solution in original post

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5 Replies 5
Reddy
Participant | Gold Partner
Participant | Gold Partner

How to retrieve the session ID and contact's email address based on their form submission. Client want to track engagement based on Session ID and email address. Did anyone implement this using Forms API

SOLVE

@Isaac_Takushi thanks for your reply!

0 Upvotes
IsaacTakushi
HubSpot Employee
HubSpot Employee

How to retrieve the session ID and contact's email address based on their form submission. Client want to track engagement based on Session ID and email address. Did anyone implement this using Forms API

SOLVE

You're welcome, @reddy!

Isaac Takushi

Associate Certification Manager
0 Upvotes
Reddy
Participant | Gold Partner
Participant | Gold Partner

How to retrieve the session ID and contact's email address based on their form submission. Client want to track engagement based on Session ID and email address. Did anyone implement this using Forms API

SOLVE

Hello @Isaac_Takushi thanks for your reply. Client has Marketing professional account. And cleint want to track events in external websites!

0 Upvotes
IsaacTakushi
HubSpot Employee
HubSpot Employee

How to retrieve the session ID and contact's email address based on their form submission. Client want to track engagement based on Session ID and email address. Did anyone implement this using Forms API

SOLVE

Thank you for clarifying, @reddy.

In that case, your client may use both of the methods I outlined in my last response.

Isaac Takushi

Associate Certification Manager
0 Upvotes
IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

How to retrieve the session ID and contact's email address based on their form submission. Client want to track engagement based on Session ID and email address. Did anyone implement this using Forms API

SOLVE

Hi @reddy,

Does your client have a HubSpot account? If so, the tracking code should be used to track visitor actions on their website.

You can also track custom events with the Tracking Code API, however the Forms API alone cannot be used to track what you have described.

Isaac Takushi

Associate Certification Manager
0 Upvotes