How to send double opt-in email using REST APIs?

[jaredmacias]

Hi,

I have one question related to the hubspot double opt-in.

In my app, it's creating contacts using rest api after users filed out our custom form.

I already setup double opt-in optin in hubspot account.

But users don't receive emails after their contacts were created.

I cannot find any parameters of contact API to send double opt-in email.

How can I solve this issue?

Thanks

[IsaacTakushi · Accepted solution]

Hi @jaredmacias,

Apologies for the delayed response.

At this time, it is not possible to trigger a double opt-in email through the Contacts API. Here are some related topics:

• Resending Double Opt-In Email via API
• Doube opt-in, Email Confirmation Status and API

That said, with double opt-in enabled, Forms API submissions will trigger the opt-in email to send. Depending on your use case, this could be used as an indirect way to send the emails.

Other alternatives include:

• Manually sending the opt-in email on an individual contact record, per this article.
• Subscribing contacts who have consented through your custom form to specific email types through this Email API method. (Keep in mind, this is different than using double opt-in. Work with your legal counsel to determine whether you could comply with local privacy laws through this method.)

[jaredmacias]

Hi,

There is no idea to solve this issue?