We have written an integration with HubSpot for our app which makes use of our mutual customer’s hapi keys from their profile. Late last week, we found that our requests are being blocked by the HubSpot servers and we are receiving an HTTP 403 error for the requests we’re making, which previously have been working perfectly. We changed our user agent string, and it started to work again immediately.
We contacted support, but they told us they cannot help with the API and to try and come here. Can you let us know why we would be getting this problem please? We have many mutual customers who lost a lot of data because of this and we don’t know what to tell them, as we can’t think of a reason that our user agent would be blocked.