Thanks for checking this post @Connor_Barley, I tried that too; based on my experience that custom properties also failed, I'm afraid; A simple use case that I tried a few hours ago (not working at the moment, just noticed you replied so, trying to put this out as quickly as possible so maybe can get another answer by tomorrow and save the day):
The email client got the following:
If I could get the contact.email address at least, like I pointed out above, I could create an md5 hash and create a service on our side, but Hubspot has screwed me up, it's almost beyond belief this is not accessible. There are so much documentation and articles promoting the API, so I've used it in our side. Previously reported major issues regarding data not reaching Hubspot, ended up having to use the Contacts API, my client paying for all the extra time and effort, reading the documentation etc; Not sure how I'm going to explain this to the client?
Can't even access the contact.email? Honestly Hubspot, this is unseen and it's not nice, the amount of money the service charges, promoting all the features, etc, but it's very limited. It's like going to a restaurant, ordering the food, getting it served but only allowed to stair at the food while hungry... This is not right! Has nothing to do with technology, but a very small minded decision, whoever decided and push that through and the team that didn't question it! That'll affect peoples business and lives. That's not acceptable!
I repeat; whoever that person is, who decided that VID, CONTACT ID or whatever is not useful for the Hubspot clients, needs to leave his small minded world and start practicing painting, maybe learn the guitar, or do anything that makes him think a bit, just a tiny little bit more creatively. Honestly! There's children creating API's with way better reach and accessibility, go wonder!
I'd like to remember that I need this to work directly in the Email Template, not in the WYSIWYG editor, I need to make sure that it exists every time the Hubspot Admin/Editor/User on our side have that in place.
I appreciate your effort, time and help, but hope you understand my point of view too.
Have to accept that this is not possible in Hubspot, that'll affect the business decision I'm sure.
I'm not happy!
Once again and it's never enough, thanks for replying to me @Connor_Barley and hope you don't take this personally; Technology should serve us, and this is not the case. I don't even have access to the contact.email? Not even the contact.email? What is that a security risk? Duh! So, the email is sent to a given email address and contact.email is not accessible, not even the contact.email? Please! Unbelievable... People will think I'm joking, honestly, no one is going to take me seriously
C'mon Hubspot team, you people can do way better, this is not nice, is it?! Unbelievable, what a waste of time