Thanks for the update, @yudhi.hamzah,
In that case, I don't know of a way to track clicks which open the live chat widget.
hubspot-messages-iframe-container is one of the few
div elements outside the
I certainly see value in tracking custom interactions with the live chat tool, however. I recommend upvoting and commenting on this HubSpot Community Idea and any other topics which match your use case to help them become realities.
This information is sent directly to our Product team and helps prioritize feature requests that have the greatest impact on our customers. I’ve already upvoted the idea and will also do my part and pass your feedback along through internal channels.