Identify a contact in Chat


#1

Gone through all the forums and pages but still the contact is not created in the hubspot account . Below is the
code snippet. Please let us know what is going wrong here . (Note: This website is not a single page website.)

Summary
<script>
    var _hsq = window._hsq = window._hsq || [];
    _hsq.push(["identify", {
        email: '@User.Identity.Name'
    }]);
    _hsq.push(['trackPageView']);
</script>

#2

This is resolved for us. We think it was related to IP filtering