APIs & Integrations

Shamash
Contributor | Gold Partner
Contributor | Gold Partner

Internal error on ecommerce get settings

We're getting an internal error when running the Ecommerce get setting call. Why is this happening?

Request
https://api.hubapi.com/extensions/ecomm/v1/settings?hapikey=[APIKEY NOT LOGGED]

Response
Json: {"status":"error","message":"internal error","correlationId":"7d943324-5434-40fb-bd61-90ae699621f7","requestId":"989fd99a02b65886c24471968d4c0fd8"}

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IsaacTakushi
HubSpot Employee
HubSpot Employee

Internal error on ecommerce get settings

Hi @shamash,

Could you clarify whether you are trying to retrieve the settings for your production portal or an installed app?

  • If you wish to retrieve the settings for your production portal, please provide your production Hub ID.
  • If you wish to retrieve the settings for an installed app, please provide your app ID and developer Hub ID.

Isaac Takushi

Associate Certification Manager
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