Invisible reCAPTCHA on external HubSpot Form is requireing user input

forms

#1

Hi,

I've added a reCAPTCHA to an external Hubspot form but when I submit the form I get the image challenge to solve. From my understanding from Hubspot the reCAPTCHA requires zero user-input https://www.hubspot.com/product-updates/now-live-googles-invisible-recaptcha-available-on-all-hubspot-forms .

Maybe I've missed a step somewhere? Or maybe something needs to be added to the embeded code.? This is where the form is located https://www.esabna.com/us/en/dmx/index.cfm

Thanks!


#2

Hi @rsneed,

I just submitted that form successfully with the invisible reCAPTCHA. No image challenge appeared.

If you're able to consistently recreate the behavior, can you describe your browsing environment? Are you using Chrome? Chrome Incognito? Are you browsing via a VPN?

Additionally, what is your Hub ID? I can test the form some more on my end.


#4

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