APIs & Integrations

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Is there an API to get Bounce reasons for emails

Is there an API call that can get back when contacts have a hard bounce, and the reason for it? I’m looking at how we could get that information to work out when (e.g.) emails are no longer valid like when people leave a company.

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3 Replies 3
Dadams
HubSpot Employee
HubSpot Employee

Is there an API to get Bounce reasons for emails

Hi @Nigel_Morse

If you’re looking for the details for a specific record, you can get the email events for that record and look for bounce events.

Get email events | Email Events API

GET /email/public/v1/events

If you’re looking to catch the bounces as they occur, you can poll the subscription timeline to get recent changes, which would include bounces.

View subscriptions timeline for a portal | Email API

GET /email/public/v1/subscriptions/timeline

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vipul2
Member

Is there an API to get Bounce reasons for emails

Hi @dadams,

How I can include hub contact Id when using API from https://developers.hubspot.com/docs/methods/email/get_events ?

Regards,
Vipul

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Not applicable

Is there an API to get Bounce reasons for emails

Thanks - will take a look

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