I’ll explain a bit more about the issue we are having, Christopher and I are working on the same project.
- We have an integration app an admin can add to their account.
- The purpose of the app, is an option to send from the phone a contact and our server adds it to the Hubspot account.
- Then, a user who is part of the account can add this integration by signing in via a webview (we are working on Android).
- Then the user can pick any contact he has and send it to the CRM
All working well as long as the user is part of one hub account. If the users has multiple accounts the flow of the user is very broken while trying to sign in via the webview
A. If the user has 2 accounts, and only the second having this integration, than we get a response that the user can’t proceed. I’ll send screenshots and the actual message tomorrow, sorry.
It seems that happen since hub spot try to link the user with the integration via the first hub account the user has (the top account the user has when clicking on the profile at the top right of the account.
Then let’s assume the user wants to continue, he choose the right account in hubspot, then this account opens in the contacts screen, and we didn’t see how to proceed
But this is quite a broken UX.
B. What happen if both account has the integration, will it associate it with the first account the or the second.
It seems that if you have the option to send the hub I’d, Tha. Both of this issues can be solved.
From the documentation, it seems that oAuth 2 doesn’t need it the id.
Is there a way of solve this UX?
Can we send the account I’d with the oAuth 2
Hope this will work
This is a copy paste from the documentation
You no longer need to specify the Hub ID in the URL you send the user to to authorize your app. Users will have the ability to select which HubSpot account they want to authenticate on the HubSpot authentication screen.