Issue getting data through API for German customer


#1

We seem to be having an issue getting back contact data from the API (using the hutk lookup) for a Hubspot customer in Germany. Our API calls are being made by Lambda microservices that are resident in AWS Frankfurt. These calls work fine for our North America data, using Lambdas that are in AWS Ohio, but don’t seem to work for Germany. Any chance there are different settings for Germany that I’m not aware of? Do we need to set-up different API clients for different regions?


#2

Hi @gregmarlin,

I’m not aware of any API client requirements based on geography. Can you give me and example of the errors you’re seeing, and perhaps a hutk value and the Hub ID of the relevant portal so I can do some testing?


#3

Sure - will send you some examples by private message.